
A reliable Telecare Service for Newcastle
We strive to be the leading provider of Telecare, not only in Newcastle but across the UK. We provide an affordable, reliable service to the elderly, disabled and those with long-term illnesses.
With a Telecare alarm, these groups of people will always have somebody to call for help in an emergency - even if they live alone.
Should they fall or require medical assistance, they simply press their pendant button and our monitoring team will respond. Our 24-hour team will reassure the alarm user, assess their situation and call for help via the user's family, friends and neighbours. The emergency services will also be contacted if they are needed.
What is a Telecare Alarm?
The Base Unit
Those who join our Telecare service in Newcastle will receive two seperate parts to their alarm. The first is the base unit box, which can be installed by the alarm user.
This small box needs to be plugged into the telephone socket and a power socket. The telephone then needs to be connected to the back of the unit, using the adapter provided inside the box.
The base unit has a loudspeaker, which will be used by the monitoring centre to communicate with the alarm user in an emergency. The alarm user can respond as the unit has a built-in microphone.
The Pendant Alarm
Alarm users in Newcastle will also receive the MyAmie Pendant button. This device can be worn around the neck and around the wrist, using attachments which are included in the box.
The pendant is waterproof so that it can be worn in the bath or shower, and can also work outside in the garden as it has a range of up to 100 metres.
Should the alarm user have a fall, they can press the red button on the pendant and our monitoring centre will receive an alert call.
Annie, Sunderland
I felt so much better coming out of hospital to a Telecare button. I'd had my knee replaced and was vulnerable to falls. It made me feel safer.
Dan, Cardiff
We've found that the alarm hasn't just benefited Mum's life but ours as well. We worry less knowing she can let people know if there's a problem.
Robert, Nottingham
The alarm has made a huge difference to Mum’s confidence and it definitely brings me a lot of comfort.
Dr. Spratt, Worcestershire
For patients at high risk of falls, living independently at home can be a real struggle. Telecare alarms help give them that extra confidence by making sure help is always readily available.
Pricing Plans
Telecare Choice offer two simple price plans to ensure that you can get your personal alarm up and running as soon as possible.
Of course, both of our price plans come with free 24-hour delivery so that you can have your new alarm and pendant installed sooner, rather than later.
Once installed the alarm user will be covered by our 24-hour Monitoring Team. Should they need help, day or night, all they need to do is simply push the Telecare pendant and a member of the team will respond within seconds.
The Monitoring Team will then take appropriate action to ensure the user gets help - whether this is contacting a relative or the emergency services. Ensure help can gain access to the property with a Keysafe.
Protecting Elderly People Across the UK
The elderly and disabled often need special measures to manage the risks associated with living alone.
This can lead to people moving into a home or residential care. We believe that this doesn't need to happen. Our Telecare Alarms assist the elderly and help them to remain safe in the comfort of their own home.
A Telecare Alarm service provides elderly people who live alone with somebody to call for help if they suffer a fall, feel unwell or need some reassurance. Simplicity is at the heart of the Telecare Alarm and our 24-hour service allows elderly people across the UK to remain confident in the comfort of their own home.
Remain independent and join the Telecare Choice community today to ensure that help is always available.

WEAR IT YOUR WAY
The Telecare Pendant can be worn around the wrist or around the neck. Alarm users can choose the option which is most comfortable to them.
Read More
EASY TO INSTALL & SET-UP
The Telecare Alarm can be installed within five minutes. Simply plug in the base unit, connect the telephone to the unit and begin a test call.
Read MoreA TELECARE ALARM DESIGNED FOR YOU
The Telecare Alarm contains all of the latest industry technology and has been designed to be as easy and simple to use as possible.
Read More
HOW DOES THE TELECARE SERVICE WORK?
In an emergency, the alarm user simply presses the button on the pendant. This sends an alert to our 24-hour monitoring team.
Read More
Blogs
Tips for Maintaining Body Strength
As you age, it’s natural to lose muscle mass. Fortunately, there are ways to avoid this. Here are our tips for maintaining body strength.
READ MOREInsomnia – Causes, Risks, and Solutions
Sleep is essential for a healthy lifestyle. When people struggle to sleep, it may be insomnia. Discover the causes, risks, and solutions to this problem.
READ MOREWhat is Motor Neurone Disease? – Medical Information
Around 5,000 people in the UK are living with Motor Neurone Disease. However, many people may not know what it is. Find out more about this condition today.
READ MORE